Your Wee House will be finished to a high standard, but we do have a snagging procedure in place to correct any minor issues which you may come across.
Approximately four weeks after entry we will agree a date and you will be visited by a co-ordinator and tradesmen who will correct any snagging problems. It is imperative that they can have access on this day between the hours of 8.00am and 5.00pm, otherwise we cannot guarantee as to when any snagging will be carried out. If it is not possible for you or a friend or relative to be there to give access, please contact the main office on 01292 591715 as soon as possible to re-arrange.
Please ensure that you have had a good look around the house before the date of the tradesmen visiting, so that you know exactly what work is required. Please email a list of any work required to firstname.lastname@example.org at least 5 working days before your snagging date. We will not accept any requests to carry out snagging after this date unless it is something which would not have been possible for you to detect beforehand.
In the unlikely event that you experience an emergency, please telephone the main office on 01292 591715, and we shall make the necessary arrangements.